1. Information We Collect
- Customer details: name, email, WhatsApp number, and any notes you provide.
- Order details: the video URL, package selected, payment method, and order timestamps.
- Technical: IP address, browser type, device info, and basic anonymous usage analytics.
2. How We Use Your Data
We use your information solely to fulfill your order, communicate updates, process payments, deliver support, and comply with legal obligations. We do not sell, rent, or share customer data with third parties for marketing purposes.
3. Data Sharing
Limited operational data is shared with our payment processors (e.g., Razorpay, PayPal) and advertising platforms (Google Ads, Meta) strictly to execute your order. These providers have their own privacy policies and security standards.
4. Data Security
We use industry-standard encryption, access controls, and secure infrastructure. While no system is 100% secure, we make reasonable efforts to protect your data against unauthorized access.
5. Cookies
Our website uses minimal cookies for site functionality (e.g., remembering you've seen a popup). You may disable cookies in your browser but some features may not work correctly.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing support@tubiqo.com.
7. Data Retention
We retain order data for as long as necessary to comply with tax, accounting, and legal obligations. Anonymized analytics may be retained indefinitely.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Confidentiality
We will never publicly disclose that a specific customer has used our services. Your campaign details are kept strictly confidential.
10. Updates
This Privacy Policy may be updated periodically. The latest version is always available on this page.